Support

Last updated: 21 October 2026

Oddoro is a matching-pairs puzzle for iPhone. If you need help, have found a bug, or have a question about the app, please get in touch.

Contact Us

Email: support@oddorostudio.com

We are a small studio, so please allow a little time for a reply.

Frequently Asked Questions

How do I play?

Flip cards to reveal them, then select two matching cards to remove them. The goal is not to clear the board — it is to leave exactly one card unmatched. That last card is the odd card, and leaving it standing is how you complete a level.

Is there a timer?

Regular levels are timed, so you are racing the clock to find matching pairs. Memory mode has no timer at all and can be played at your own pace across three difficulties.

What are the themes?

There are currently two themed worlds: Jungle and Space. Each one contains 40 levels and its own finale. The themes change the art, the sounds, the messages, and the finale structure.

How do achievements work?

Achievements are stored locally on your device and are not tied to any account or online service. Each achievement unlocks a spinning medal in bronze, silver, or gold. Jungle medals are distressed metal and Space medals are iridescent glass.

How do I reset hints and training?

Open the in-game settings and choose Reset Hints. This makes all hints and training prompts appear again the next time you reach them. Your level progress is not affected.

Do I have to watch ads?

No. Ads are optional and rewarded — you choose to watch one in exchange for a bonus item. There are no forced ads between levels and no ads on a timer. If you skip the ad, the game continues as normal.

How do I turn analytics off?

Open the App and go to Information > Analytics, where you can turn gameplay analytics off at any time. When analytics is off, no gameplay statistics are collected from your device. Oddoro collects only anonymous, aggregate counts and never a player ID, session ID, or device ID.

The App asked for my age range. Why?

On supported devices, iOS can share a broad age range with the App so that it can apply the appropriate protections automatically. If you choose not to share it, the App applies the more protective settings by default. You can read more in our Privacy Policy.

I reinstalled the App and lost my progress. Can it be restored?

Progress, achievements, and settings are stored locally on your device. They are not backed up to a server, so they cannot be recovered after the App is deleted or the device is reset. Reinstalling starts fresh.

How do I delete my data?

All Oddoro data is stored on your device. Deleting the App removes it. You can turn analytics off before deleting if you prefer. For details, see our Privacy Policy.

Report a Bug

Email support@oddorostudio.com with a short description of what happened. To help us reproduce the issue, please include where possible:

• Your iPhone model and iOS version;
• The App version (shown in the App);
• The theme and level, or the screen where the problem occurred;
• What you expected to happen, and what happened instead;
• A screenshot or screen recording, if you can capture one.

Privacy

Read the Oddoro Privacy Policy.